The second-hand marketplace Members Share Displeasure About Sizing Modifications
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with other platforms.
They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.